Holiday Inn Boston - Dedham Hotel & Conference Center, an IHG Hotel

Sheila at the front desk was excellent. The first room they gave me was very nice, with a large modern bathroom, a couch and a sitting area, BUT ohmygawd it had a horrible stench coming from the fridge. Like Death by Sour Moldy Milk. I tried to call down to ask to switch rooms, but the phone didn't work. Ugh. Schlepped back down with my bags, explained the situation, and was immediately given a different room. It was half the size, but at the same price. The bathroom was miniscule but clean. And no "Deathy by Dairy" smell. That was a relief. The bed was super comfortable and I slept great. I Jokingly mentioned to Sheila on my way out about the small room and she totally comped breakfast. Excellent customer care by the staff. Would definitely stay there again.

Bed incredibly comfortable Front desk people accommodating but you stand and wait while they type things into a computer in response to a phone call.

The very accommodating staff

Hi Because of the cost of gas ,it is ALMOST worth staying at your hotel during my 4 day work week ,and 3 hour a day commute I work Monday -Thursday I don’t require housekeeping service If you are willing to come down a bit on your daily rate ,I would be a weekly customer Andrew 617-312-2016

It was very comfortable and the staff were very sweet. It was also near a plaza and the Dedham corporate center in case anyone wanted to go into Boston.